With the recent government announcements, you must be wondering what this means for your Potion Room booking.
We have been so looking forward to welcoming you back to the Potion Room, we hoped by now we would be in a better position to do so but we cannot go ahead with our events unless we are in Tier 2 or lower. We have made the sad but necessary decision to postpone The Potion Room for a second time. For now, this will cover all dates in January until the end of March.
We are offering Potion Room gift vouchers to everyone affected by this. Gift vouchers are valid for 2 years and we will be hosting an exciting new Wizarding themed afternoon tea following the Potion Room. Your voucher will be valid for this as well.
You will be contacted shortly regarding next steps.
As a small family run business we appreciate all your support as this enables us to be able to support our staff during these uncertain times. We appreciate you all very much. Hoping you all stay well and safe and look forward to seeing you when this is all over!
Hey guys! A quick one about your Potion Room booking.
If you have emailed us and haven't heard back, we aren't ignoring you!
It is a manual process to re-issue vouchers, it's not automated. And we have a couple of hundred emails to process!
So we are a little backed up with only two people working through them.
Please rest assured we are getting through them and you will be responded to. You will be able to re-book as soon as we are able to open again.
So sorry for the delay, we are trying our best.
Love, Team C&S.
To our loyal customers, fans and followers.
To do our part to discourage the spread of the virus we have taken the responsible decision to close our two stores, switching to trading completely online only. Deliveries will remain as normal.
We completely understand any disappointment caused, and for us this is a really difficult decision to make but feel that it is in the best interest of your health, the health of our staff and the country.
We will be continuing our online operations and increasing our nationwide products so keep an eye out. Let's try and send as much love out as possible with a little treat or gift voucher to show your support!
As a special thank you to our NHS staff and public service emergency workers we are proud to offer you a 10% discount - birthdays still happen! Email us at firstname.lastname@example.org to find out more.
We will also be continuing to provide you with some amazing content, bake alongs and brand new afternoon tea, so stay tuned!
For Potion Room afternoon teas & Masterclasses that have been affected we will provide gift vouchers that are valid for 24 months. We will release new Potion Room dates once we are able to open again to give those a chance with cancelled bookings the chance to visit, and we will be hosting an exciting new Wizarding themed afternoon tea following the Potion Room. Your voucher will be valid for this as well.
As a small family run business that has grown organically from all your amazing support we now appreciate it more than ever during these uncertain times. So for that we thank you.
Hoping you all stay well and safe and look forward to seeing you when this is all over!
Lots of Love, Annabel & Emily (co-owners and founders)
All Cutter & Squidge staff are well trained in all areas of personal and workplace hygiene and internal checks are made regularly to ensure the highest standards.
During the recent outbreak of Covid-19 (coronavirus), we have been closely monitoring and following the advice from Public Health England and asking any employees travelling back from key affected areas to self-isolate for 14 days. So far, we have had no cases of self-isolation and no cases of infection.
If you need any further information, you can call us on 020 8453 0212 or email us at email@example.com.
Please pop in the delivery postcode below to see if we deliver this tasty product to your area, and if so on what days!
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