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- CORONAVIRUS UPDATE -

 

POTION ROOM UPDATE - 17th March 2020

To our loyal customers, fans and followers.
We are sending this email out as you must be wondering, with the recent government announcements, what this means for your Potion Room booking.
We have been so looking forward to welcoming you to the Potion Room, but due to recent recommendations by the government to avoid all non-essential contact, we have made the sad but necessary decision to postpone The Potion Room for the next 4 weeks (up until and including April 19th 2020). You are receiving this email because your booking falls into this timeframe. 
 
We completely understand any disappointment caused, and for us this is a really difficult decision to make but feel that it is in the best interest of your health and the health of our staff.
 
We are offering Potion Room gift vouchers to everyone affected by this, please email hello@cutterandsquidge.com (or reply back to this email) and we will issue these to you. If you used a gift voucher for your current booking, these will automatically become valid again - please bear with us as we process these for you. These should be valid again by the end of Friday.
 
Gift vouchers are valid for 12 months and we will be hosting an exciting new Wizarding themed afternoon tea following the Potion Room. Your voucher will be valid for this as well. 
 
As a small family run business we appreciate all your support as this enables us to be able to support our staff during these uncertain times. We appreciate you all very much. 
Hoping you all stay well and safe and look forward to seeing you when this is all over!
 
Lots of Love, Annabel & Emily (Founders).
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COMPANY UPDATE - 17th March 2020


To our loyal customers, fans and followers.

To do our part to discourage the spread of the virus we have taken the responsible decision to close our Bank store for 4 weeks effective 18th March 2020 and our Soho store will be closed from Sunday 22nd March 2020 switching to trading completely online only. Deliveries will remain as normal.

We completely understand any disappointment caused, and for us this is a really difficult decision to make but feel that it is in the best interest of your health, the health of our staff and the country.

We will be continuing our online operations and increasing our nationwide products so keep an eye out. Let's try and send as much love out as possible with a little treat or gift voucher to show your support!

As a special thank you to our NHS staff and emergency workers we are proud to offer you a 30% discount - birthdays still happen!

We will also be continue to provide you with some amazing content, bake alongs and brand new afternoon tea, so stay tuned!

For Potion room afternoon teas that have been affected we will provide gift vouchers are valid for 12 months and we will be hosting an exciting new Wizarding themed afternoon tea following the Potion Room. Your voucher will be valid for this as well.

As a small family run business that has grown organically from all your amazing support we now appreciate it more than ever during these uncertain times. So for that we thank you.

Hoping you all stay well and safe and look forward to seeing you when this is all over!

Lots of Love, Annabel & Emily (co-owners and founders)

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All Cutter & Squidge staff are well trained in all areas of personal and workplace hygiene and internal checks are made regularly to ensure the highest standards. 

During the recent outbreak of Covid-19 (coronavirus), we have been closely monitoring and following the advice from Public Health England and asking any employees travelling back from key affected areas to self-isolate for 14 days.  So far, we have had no cases of self-isolation and no cases of infection.

If you need any further information, you can call us on 020 8453 0212 or email us at hello@cutterandsquidge.com.

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