Order Information

All our products are carefully handmade with 100% natural ingredients, so we make sure we deliver them with care and attention. Read on to understand how it’s done.

TO ORDER

We need a 48 working hours (weekdays) notice to be able to make your product fresh to order. Of course we understand that you can have a sweet emergency, so if time is not on your side give us a call at 02077342540 or e-mail us on orders@cutterandsquidge.com, and we’ll do our best to help you.

Online

Just click here, and enjoy :)

In-store

Visit our Soho Store and our friendly staff will be more than willing to help you with your order. For store address and opening hours, click here.

Phone or E-mail

Give us a call at 02077342540 or e-mail us on orders@cutterandsquidge.com, and we’ll help you get what you want!

Delivery ASAP with Deliveroo or UberEATS

Just click here, or get the app to order through Deliveroo, or here for UberEATS, and get our goodies within the hour. Please note that is subject to availability and location, so if you want something specific, order ahead!

 

TO GET IT

Collection

From our Soho Store, 7 days a week. To see store hours, click here

Delivery

To be extra sure that our goodies get to our customers in top shape, we have different options of delivery, that vary according to the product ordered.

BISKIES AND CAKES FOR LONDON DELIVERY - MONDAY TO SUNDAY

Biskies and Dream Cakes can be delivered by our same day courier service. We cover most of the city, but please note that prices vary according to whereabouts it’s going to be delivered in the city:

1) ZONA A: EC1, EC2, EC3, EC4, SE1, SE11, W1, W2, W8, W9, NW1, NW8, N1, SW1, SW3, SW7, SW8, WC1, WC2 - £ 7.50

2) ZONE B: SE5, SE17, W10, W11, W14, NW3, NW5, NW6, N5, N7, SW5, SW9, SW10, SW11 - £ 9.48 

3) ZONA C: E1, E2 - £ 9.95 

4) ZONA D: E8, SE15, SE16, SE24, W12, W6, N4, N6, N19, SW2, SW4, SW6 - £ 13.44 

5) ZONE E: E3, E5, SE8, SE14, SE21, SE22, NW2, NW10, NW11, N8, N10, SW12, SW13, SW15, SW18 - £ 15.45

6) ZONE F: E14, SE4, SE23, SE27, W3, W4, NW4, N2, N3, N15, N22, SW14, SW16, SW17 - £17.40

7) ZONE G: E9, E10, E15, E17, SE10, SE13, SE19, SE26, W5, N11, N12, N13, N17, SW19 - £ 19.38

8) ZONE H: E7, E11, E13, E16, SE3, SE6, SE7, SE12, SE20, SE25, W7, W13, NW7, NW9, N14, N18, N20, SW20 - £ 21.36

9) ZONE I: E6, E12, E18, SE18, N9, N21 - $ 23.34

10) ZONE J: E4, SE9 - £ 27.30

11)  ZONE K: SE2, SE28 - £ 29

To allow better shipping rates, please note that all London deliveries have a 10 minutes waiting time at the destination only. After that period, the items will be returned to us and delivery will have to be re-arranged, at an additional new cost.

Note: unfortunately we can not specify a time for delivery, just a day. If you have any special time requests, please call us on 02077342540 or e-mail us on orders@cutterandsquidge.com


BISKIES FOR UK SPECIAL DELIVERY - TUESDAY TO FRIDAY, 9AM TO 5PM 

If you live outside of London, you can still get our Biskies delivered fresh in UK Mainland. Just choose an available date and be sure there will be someone in to sign for it. If not, the parcel will be taken to a depot and a note will be left for the parcel to be redelivered. If you choose a delivery date that falls on the weekend or Monday, the Biskies will be delivered the previous Friday.

Price - £15.50

CONFECTIONERY AND MERCHANDISE FOR UK - MONDAY TO FRIDAY

The Royal Mail or APC delivers our Confectionary and Merchandise goodies according to their schedule. We carefully package each item before leaving us, to make sure they’ll get to you safe and sound.

DELIVEROO - MONDAY TO SUNDAY

Crave a Biskie or a Dream Cake slice in the middle of the day? We are partnered with Deliveroo to make sure you can get a hand in whatever flavours we are selling at the shop at the moment.

To make your order, just click here.

INTERNATIONAL DELIVERY

We can also arrange delivery internationally. Please call us on 02077342540 or e-mail us on orders@cutterandsquidge.com so we can arrange a quote for your special need.

Note: unfortunately we can not specify a time for delivery, just a day. If you have any special time requests, please call us on 02077342540 or e-mail us on orders@cutterandsquidge.com.

SPECIAL ORDERS

If you want to personalise your Biskie and Cake, or have any allergies or dietary restrictions, please contact us on 02077342540, or e-mail us on orders@cutterandsquidge.com. We will do our best to cater for your requirements.

 

CONFIRMATION

We confirm every order by e-mail, so you can see full details and keep track of it. If you did not receive a confirmation e-mail, first check your spam box to see if it got delivered there by mistake. If not, call us at least 48 hours before your order is due to be collected to confirm everything is alright.

 

PACKAGING

All our products are packed safe according to the chosen delivery method. 

CAKES

Packed in specially made hard cardboard boxes, and handled by a special courier trained to get them to you as nice as it left us!

BISKIES

Packed in boxes made specially for them, with individual slots. For longer trips, we take extra care in adding extra individual packaging. Please remove all additional packaging before consumption.


CONFECTIONERY & MERCHANDISE

We pack the items tight inside the shipping box, that receives a Fragile sticker for extra care.

 

CANCELLATIONS & AMENDMENTS

They can be made 48 working hours (weekdays) before your order is due. For shorter period, please contact us so we can understand if it's possible to help.

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