Please pop in the delivery postcode below to see if we deliver this tasty product to your area, and if so on what days! Delivery cost is applied at the checkout.
7. Availability, Delivery & Collection
.1 The Products ordered by you will be delivered to the delivery address provided by you to us at the time of placing your order, or subsequently provided and we confirm to you the address can be amended. We do not check addresses you provide us with on your order. If your order is for collection this will be from one of our locations as designated by you in the timescale set out in our FAQ’s or as otherwise agreed in writing between us.
7.2 As our business is regional we are only able to deliver to the areas detailed in our FAQ’s and shown on each individual product page under the delivery section.
7.3 If for any reason you find yourself unable to collect your order from the designated location within the given time slot, we will retain your ordered Products for collection by you for 24 hours, or upon payment of the delivery charge by credit card we may be able to arrange to deliver to you within our delivery time slot and delivery zone during the next 24-48 hours (subject to delivery availability).
7.4 In the case of deliveries inside the M25, if for any reason no one is present to receive delivery of the Products at the delivery address you have provided to us, we will attempt to deliver to one of your neighbours, or we will leave the parcel at your doorstep. If your delivery fails because no one is at home to receive the item and the phone call from the driver is not answered, kindly note that a redelivery charge will apply.
Deliveries outside of the M25 are subject to the T&Cs of the courier we use, such as DPD or Parcelforce. If delivery of the Products is unsuccessful, the Products will be retained at the depot of the courier used and redelivery will be attempted at their next available slot Please note deliveries which fail on a Saturday or a day immediately prior to a Bank Holiday, will be delivered on the next working day, i.e. not on a Sunday or on a Bank Holiday.
7.5 Products which were due to be collected by you from the designated location and which you failed to collect on the appointed day or Products which we have taken back to our kitchen because you were not available to receive the delivery, will be kept refrigerated but we cannot accept any responsibility for deterioration of the Products.
Please pop in the delivery postcode below to see if we deliver this tasty product to your area, and if so on what days! Delivery cost is applied at the checkout.